ZYCOSTON

At Swadeshee Amrut Sanjiwani Healthcare Panchgavya Gourja Pvt. Ltd., we are committed to delivering your orders safely, securely, and on time.

Shipping Coverage

We currently deliver across India to all serviceable PIN codes through our trusted courier partners.

Shipping Charges

• Free Shipping on all orders above ₹1,000.

• A standard shipping charge will apply to orders below ₹1,000 and will be displayed during checkout.

Order Processing

• Orders are processed within 1–2 business days after successful payment confirmation.

• Orders placed on Sundays or public holidays will be processed on the next working day.

Delivery Timeline

Estimated delivery times after dispatch:

• Metro Cities: 3–5 business days

• Other Cities & Towns: 5–7 business days

• Remote Areas: 7–10 business days

Delivery timelines are estimates and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.

Order Tracking

Once your order is dispatched, you will receive a tracking link via SMS, email, or WhatsApp (where applicable), allowing you to monitor your shipment.

Delivery Attempts

Our courier partners generally make 2–3 delivery attempts. If delivery cannot be completed due to an incorrect address or customer unavailability, the order may be returned to us.

Address Changes

Shipping address modifications can only be made before the order has been dispatched. Please contact our customer support team immediately if you need to update your delivery address.

Damaged or Incorrect Orders

If you receive a damaged, tampered, or incorrect product, please contact us within 48 hours of delivery with your order details and supporting photographs. We will investigate the issue and arrange a replacement or refund, where applicable.

Delays

While we strive for timely delivery, delays may occur due to:

• Natural disasters

• Adverse weather conditions

• Transport or courier disruptions

• Government restrictions

• Festivals or peak shopping periods

We appreciate your patience in such situations.